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Psychiatry Investig > Epub ahead of print
[Epub ahead of print]
DOI: https://doi.org/10.30773/pi.2021.0403    Published online June 15, 2022.
Mediating Effect of Public Service Motivation and Resilience on the Association Between Work-Related Stress and Work Engagement of Public Workers in the COVID-19 Pandemic
Dongyeon Jeong1  , Inn-Kyu Cho1  , Kyumin Kim1  , Joohee Lee1  , Jung Mun Choi2  , Jiyeon Kim3  , Changnam Kim4  , Soyoung Yoo5  , Seockhoon Chung1 
1Department of Psychiatry, Asan Medical Center, University of Ulsan College of Medicine, Seoul, Republic of Korea
2Department of Literature and Art Therapy, Graduate School of Konkuk University, Seoul, Republic of Korea
3Department of Art Therapy, Hanyang Cyber University, Seoul, Republic of Korea
4Department of Psychiatry, Samsung Changwon Hospital, Sungkyunkwan University School of Medicine, Changwon, Republic of Korea
5Department of Convergence Medicine, University of Ulsan College of Medicine, Seoul, Republic of Korea
Correspondence: Soyoung Yoo ,Tel: +82-2-3010-7161, Fax: +82-2-485-8381, Email: mesoyoung@gmail.co
Correspondence: Seockhoon Chung ,Tel: +82-2-3010-3411, Fax: +82-2-485-8381, Email: schung@amc.seoul.kr
Received: December 30, 2021   Revised: February 17, 2022   Accepted: April 30, 2022   Published online: June 15, 2022
Abstract
Objective
We aimed to explore the influence of public workers’ distress or viral anxiety on their level of depression and work engagement during the coronavirus disease (COVID-19) pandemic. Additionally, we ascertain the mediation effect of resilience and public service motivation on this association.
Methods
A total of 300 public workers participated in this online survey. Their demographic characteristics and responses to survey items were collected using the Stress and Anxiety to Viral Epidemics–6 items Scale, the Patient Health Questionnaire–9 items Scale, the Public Service Motivation (PSM) Scale, the Nine-item Utrecht Work Engagement Scale, the Korean Occupational Stress Scale–Short Form, and the Brief Resilience Scale.
Results
Work engagement of public workers was expected by PSM (β=0.28, p<0.001), resilience (β=0.30, p<0.001), and work-related stress (β=-0.40, p<0.001) (F=57.4, p<0.001). Depression was expected by fewer years of employment (β=-0.12, p=0.02), viral anxiety (β= 0.21, p<0.001), and low resilience (β=-0.42, p<0.001) (F=22.1, p<0.001). Resilience and PSM partially mediated the effects of work-related stress on work engagement. Depression was influenced by COVID-19–induced viral anxiety, and their resilience—but not PSM—mediated the association.
Conclusion
Public workers’ resilience and PSM partially mediated the effects of work-related stress on work engagement. The influence of viral anxiety on public workers’ depression was mediated by their resilience but not PSM.
Key words   Stress; Psychological; Public; Work engagement; COVID-19


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