2. Tamblyn R, Abrahamowicz M, Dauphinee D, Wenghofer E, Jacques A, Klass D, et al. Physician scores on a national clinical skills examination as predictors of complaints to medical regulatory authorities. JAMA 2007;298:993-1001.
4. Modi JN, Anshu -, Chhatwal J, Gupta P, Singh T. Teaching and assessing communication skills in medical undergraduate training. Indian Pediatr 2016;53:497-504.
5. Berkhof M, van Rijssen HJ, Schellart AJM, Anema JR, van der Beek AJ. Effective training strategies for teaching communication skills to physicians: an overview of systematic reviews. Patient Educ Couns 2011;84:152-162.
7. Ainsworth MA, Rogers LP, Markus JF, Dorsey NK, Blackwell TA, Petrusa ER. Standardized patient encounters. A method for teaching and evaluation. JAMA 1991;266:1390-1396.
8. Taylor S, Bobba S, Roome S, Ahmadzai M, Tran D, Vickers D, et al. Simulated patient and role play methodologies for communication skills training in an undergraduate medical program: Randomized, crossover trial. Educ Health (Abingdon) 2018;31:10-16.
9. Lane C, Rollnick S. The use of simulated patients and role-play in communication skills training: a review of the literature to August 2005. Patient Educ Couns 2007;67:13-20.
10. Roche AM, Eccleston P, Sanson-Fisher R. Teaching smoking cessation skills to senior medical students: a block-randomized controlled trial of four different approaches. Prev Med 1996;25:251-258.
12. Kurtz SM, Silverman JD. The Calgary-Cambridge Referenced Observation Guides: an aid to defining the curriculum and organizing the teaching in communication training programmes. Med Educ 1996;30:83-89.
13. Aspegren K. BEME Guide No. 2: Teaching and learning communication skills in medicine-a review with quality grading of articles. Med Teach 1999;21:563-570.
14. Rees C, Sheard C, McPherson A. Medical students’ views and experiences of methods of teaching and learning communication skills. Patient Educ Couns 2004;54:119-121.
16. Gysels M, Richardson A, Higginson IJ. Communication training for health professionals who care for patients with cancer: a systematic review of effectiveness. Support Care Cancer 2004;12:692-700.
17. Rao JK, Anderson LA, Inui TS, Frankel RM. Communication interventions make a difference in conversations between physicians and patients: a systematic review of the evidence. Med Care 2007;45:340-349.
19. Yardley S, Dornan T. Kirkpatrick’s levels and education “evidence.”. Med Educ 2012;46:97-106.
20. Zhang J, Cheng M, Guo N, Xing A, Xu L. “Standardized patients” in teaching the communication skill of history-taking to four-year foreign medical undergraduates in the department of obstetrics and gynaecology. BMC Med Educ 2019;19:108.